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Returns

Unless otherwise noted, if you are not completely satisfied with your purchase, you may return it within 30 days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.

Custom items are not returnable.

We are committed to quality products and your satisfaction is 100% guaranteed.


How To Return your product

You may return your product for a full refund of the product cost (excluding shipping charges) by following these simple steps:

Complete the Return Instructions form on the back of the packing slip included with your order.

Ship your item back to us in its original packaging and enclose your completed return request. We strongly encourage you to return the item via a trackable method.

If your product arrives damaged or defective in some way, take a digital photo of your damaged product and the shipping container it arrived in (only if the package is also damaged).  Attach your photos to an email and send them to returns@4tangsjewelers.com.

Please include your order number, product/item number, a brief description of the reason for the return, and whether you’d like a replacement or a refund.

Returns Address

4Tangs Jewelers & Boutique
Attention Returns Dept
224 North Broadway, Suite D-13
Salem, NH 03079

We will typically issue your refund within 72 hours of receiving the package.